WHAT WE DO

Government Services Operations is at the heart of the business. Our consultants support you with improving the efficiency of your organization’s value chain. These services include developing and implementing target operating service center delivery models, executing cost reduction programs and optimizing business processes. Our consultant can also help you with designing and implementing business transformation in both primary and secondary functions. Examples include boosting the “Customer Experience” (sales, marketing), improving the efficiency of government operations, redesigning the procurement process and other front-office and back-office government initiatives

At OnTime Consultancy, we are a customer experience measurement and solutions consultant with a comprehensive focus on performance management, customer intelligence and research in the government sector. Our consultant services stand out from other customer service consulting firms through our innovative government programs which incorporate a look at all customer touch points in governmental customer services. After a thorough assessment, our consultants deliver the actionable analysis and information when and how our clients need it to make strategic business decisions that will keep and grow the customer base

At OnTime Consultancy, our medical consultants work hand to hand with many hospitals and medical centers in the UAE to establish and improve the work capacity and productivity. Our services we assist with are: medical test for visa purpose, license processing, medical facilities planning & management consulting, recruitment, training & courses and medical value travel

OnTime Government understands the importance of our clients’ time management and that is why our courier services are designed to make the complete process of getting employment and family visas from “A to Z”, medical, labor contracts and Emirates ID more time efficient. Our consultants can explain the benefits of our pick up and drop off services that offers a transparent, time saving solution to our busy customers

OnTime In-House Government Processing and PRO services in Dubai have formed solid partnerships with key government agencies and Ministries in the country which allows our consultants to have a more in-depth understanding of your organization’s need to establish standard processes of obtaining government documents and how the smooth and hassle-free PRO services should ideally work within an operating organization.

OnTime VIP services are exclusively designed to satisfy all business owners’ needs to expedite the process of obtaining all necessary government documents. With the help of our consultant, your organization will be able to offer VIP services with significant savings on time which allows business owners to focus on growing their business.

OnTime quality and management consulting services bring real and ongoing benefits to your organization. Our consultants help our clients who are interested in government operations to implement quality management systems that not only meet their needs and certification requirements but also bring significant business benefits such as reduced cost, improved productivity, increased client satisfaction and improved employee motivation.

OnTime Government services has an extensive experience in raising the efficiency of government services to the level of 7 Star by focusing on customer satisfaction and operations efficiency. Our consultants aim to assist your organization in achieving a quality leap in the efficiency of government services through the availability of timely and quality service, multiplicity of channels and speed of delivery, ensuring a comfortable customer experience and facilitating the procedure and achieving excellence in the completion of customers’ transactions.

OnTime Government services is your partner in getting all government licenses and permits to start the operations. With our reliable expertise and guidance of our consultants, following all processes will look transparent and easy to follow